Customer satisfaction measurement at Post Denmark: Results of application of the European Customer Satisfaction Index Methodology
- 1 September 2000
- journal article
- Published by Informa UK Limited in Total Quality Management
- Vol. 11 (7), 1007-1015
- https://doi.org/10.1080/09544120050135533
Abstract
No abstract availableThis publication has 6 references indexed in Scilit:
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