When Users Want What's not Best for Them
- 1 October 1995
- journal article
- Published by SAGE Publications in Ergonomics in Design: The Quarterly of Human Factors Applications
- Vol. 3 (4), 10-14
- https://doi.org/10.1177/106480469500300403
Abstract
Amazingly, people sometimes prefer software systems that hinder their ability to use them.Keywords
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