Machine-building enterprise performance and quality improvement tools

Abstract

Mechanical engineering is the leading sphere in the industrial countries. The engineering enterprises products take the top place in a realization of the scientific and technological progress achievements in the all economy areas. The development of mechanical engineering is impossible without quality management system introduction at enterprises (hereinafter QMS), which aim is to improve technological processes, develop human resources, reduce production costs and improve competitiveness. This paper reviews the influence of quality management system on the technological efficiency of a machine-building enterprise. To effectively use the concept of total quality management (TQM), a model of a quality management system at a machine-building enterprise is proposed in four areas: quality, process, personnel and resource management. Defining the quality management concept of engineering products, current trends in the sphere of engineering enterprise development were classified according to the products life cycle stages. Developing the total quality management concept, machine-building enterprises should form their own quality concept and its continuous improvement, as well as product competitiveness. The product quality improvement concept should include an adaptation of the enterprise system model leading to the concept of total quality management.