Communication apprehension as a determinant of avoidance, withdrawal and performance anxiety

Abstract

Although communication apprehension (CA) is often presented as having a major impact on communication related behavior, the extant literature provides neither strong nor direct support for such claims. In the present research (1) behavior was viewed as a single index of disjunctively connected response options including avoidance, withdrawal and anxiety and (2) CA was viewed as a categorical rather than a continuous variable. Results of two separate studies provide direct evidence suggesting that CAs avoid communication if possible and report considerable anxiety when forced to communicate.