Deriving service models in cross-organizational workflows
- 1 January 1999
- conference paper
- Published by Institute of Electrical and Electronics Engineers (IEEE)
- p. 100-107
- https://doi.org/10.1109/ride.1999.758620
Abstract
Competitive markets force companies to form virtual enterprises by outsourcing activities to external service providers. The workflow concept has been very successful in streamlining business processes by automating the coordination of activities, but has so far been limited to use within single organizations. To address the problems of cross-organizational workflows, we use a service-oriented workflow model. Within this approach, we present a technique to derive a model of the external services, based on continuous-time Markov chains, by analysing their externally observable behaviour. This allows one to assess the quality of the external services without compromising the autonomy of the service providers.Keywords
This publication has 8 references indexed in Scilit:
- Workflow history managementACM SIGMOD Record, 1998
- Workflow and Process AutomationPublished by Springer Nature ,1998
- Using Interception to Create Domains in Distributed SystemsPublished by Springer Nature ,1997
- Logging and post-mortem analysis of workflow executions based on event historiesLecture Notes in Computer Science, 1997
- Inter-operability and distributed application platform designPublished by Springer Nature ,1996
- An overview of workflow management: From process modeling to workflow automation infrastructureDistributed and Parallel Databases, 1995
- Automating process discovery through event-data analysisPublished by Association for Computing Machinery (ACM) ,1995
- Managing business processes as an information resourceIBM Systems Journal, 1994