Abstract
If a server group carrying short-holding-time queued traffic at high blocking probability is combined with another server group carrying normal blocked-calls-cleared traffic at low blocking probability, the resulting mixed group will in many cases operate at an intermediate blocking probability. Thus the mixed group provides better service to the queued traffic, while degrading the service of the cleared traffic. If the random arrival characteristics of the short-holding-time traffic are suitably modified by delaying calls an appropriate time before service, then the grades of service for both types of traffic may be engineered independently. An example of a possible use of this technique of induced delay, the combining of dispatch and mobile-telephone traffic on the same set of radio channels in the High-Capacity Mobile Telecommunications System, is discussed.