Benchmarking for Best Practices in Employee Development
- 1 December 1994
- journal article
- Published by Emerald Publishing in Training for Quality
- Vol. 2 (3), 28-33
- https://doi.org/10.1108/09684879410056201
Abstract
Examines three market leaders, referred to as RST, XYZ and ABC, and shows their understanding of the quest for quality and the management of employee development. The evidence is that continuous improvement practices are a tribute to the “West” in the face of the Japanese challenge.Keywords
This publication has 2 references indexed in Scilit:
- Firing on all cylindersManaging Service Quality: An International Journal, 1992
- COMPETENCE AT WORKLibrary Management, 1991