Online access AIDS for documentation
- 1 September 1985
- journal article
- Published by Association for Computing Machinery (ACM) in ACM SIGIR Forum
- Vol. 18 (2-4), 24-27
- https://doi.org/10.1145/1095475.1095476
Abstract
Computer documentation poses three information management problems, access problems that readers face when they try to find answers to questions using the documentation. All three problems arise from a mismatch between what readers want or expect and what document authors provide in (1) vocabulary, (2) text structure, and (3) text scope.Keywords
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