A Review of Staff Training: The Emperor’s Old Clothes

Abstract

Training staff without also effecting change in management and organisational structures is now known to be minimally effective. Training staff is also an expensive exercise, and might not be the most cost-effective way of improving the quality of life of mentally handicapped people. Research relevant to staff training and management is reviewed, and suggestions are made that intermediate technologies and open learning are avenues which should be explored by those interested in changing staff practices.