The Evaluation Ranking Scale: A new methodology for assessing satisfaction
- 31 December 1983
- journal article
- Published by Elsevier in Evaluation and Program Planning
- Vol. 6 (3-4), 335-347
- https://doi.org/10.1016/0149-7189(83)90013-7
Abstract
No abstract availableKeywords
This publication has 19 references indexed in Scilit:
- Validation of a Patient Satisfaction ScaleMedical Care, 1982
- The client satisfaction questionnaireEvaluation and Program Planning, 1982
- Artifact in client satisfaction assessment: Experience in community mental health settingsEvaluation and Program Planning, 1981
- Public Challenge of Physician AuthorityMedical Care, 1979
- An examination of the convergent validity of three measures of patient satisfaction in an outpatient treatment centerJournal of Chronic Diseases, 1979
- Assessment of client/patient satisfaction: Development of a general scaleEvaluation and Program Planning, 1979
- Consumer Assessments of the Quality of Medical CareMedical Care, 1974
- Scale for the Measurement of Attitudes toward Physicians and Primary Medical CareMedical Care, 1970
- Card Sorting as a Technique for Survey InterviewingPublic Opinion Quarterly, 1970
- The experimenter effect.Psychological Bulletin, 1965