Predictors and outcomes of workplace violence and aggression.
- 1 June 2002
- journal article
- Published by American Psychological Association (APA) in Journal of Applied Psychology
- Vol. 87 (3), 444-453
- https://doi.org/10.1037/0021-9010.87.3.444
Abstract
The authors developed and assessed the psychometric properties of an instrument measuring risk for workplace violence and expanded a model linking (a) risk and experience of violence and aggression from the public and (b) experience of aggression from coworkers to emotional well-being, psychosomatic well-being, affective commitment, and turnover intentions. Using data from 254 employees representing 71 different occupations, the measure demonstrated acceptable within-occupation and 1-month test-retest reliability. The data supported the model and showed that public-initiated violence and aggression and coworker-initiated aggression were differentially associated with personal and organizational outcomes.Keywords
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