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Customer Loyalty: Toward an Integrated Conceptual Framework
Home
Publications
Customer Loyalty: Toward an Integrated Conceptual Framework
Customer Loyalty: Toward an Integrated Conceptual Framework
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Alan S. Dick
Alan S. Dick
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Kunal Basu
Kunal Basu
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1 March 1994
journal article
Published by
Springer Nature
in
Journal of the Academy of Marketing Science
Vol. 22
(2)
,
99-113
https://doi.org/10.1177/0092070394222001
Abstract
No abstract available
Keywords
SOCIAL NORM
CUSTOMER LOYALTY
CONCEPTUAL FRAMEWORK
Cited by 3620 articles