TQM and the Management of Labour
- 1 January 1991
- journal article
- research article
- Published by Emerald Publishing in Employee Relations: The International Journal
- Vol. 13 (1), 24-31
- https://doi.org/10.1108/01425459110002349
Abstract
Total Quality Management (TQM) looks like being one of the management fashions of the 1990s. In this respect the academic and prescriptive literature on TQM is reviewed. The factors which have encouraged organisations to introduce TQM are discussed and some of the implications for the management of labour outlined. It is suggested that TQM is consistent with a move towards human resource management.Keywords
This publication has 1 reference indexed in Scilit:
- Water Notes Dry Up: The Impact of the Donovan Reform Proposals and Thatcherism At Work on Labour Productivity in British Manufacturing IndustryBritish Journal of Industrial Relations, 1989