Improving safety on the front lines: the role of clinical microsystems
Open Access
- 1 March 2002
- journal article
- research article
- Published by BMJ in Quality and Safety in Health Care
- Vol. 11 (1), 45-50
- https://doi.org/10.1136/qhc.11.1.45
Abstract
The clinical microsystem puts medical error and harm reduction into the broader context of safety and quality of care by providing a framework to assess and evaluate the structure, process, and outcomes of care. Eight characteristics of clinical microsystems emerged from a qualitative analysis of interviews with representatives from 43 microsystems across North America. These characteristics were used to develop a tool for assessing the function of microsystems. Further research is needed to assess microsystem performance, outcomes, and safety, and how to replicate “best practices” in other settings.Keywords
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