A Pragmatic Approach to Measuring and Evaluating Hospital Restructuring Efforts

Abstract

Organizations have expended enormous resources to restructure care delivery. Despite the growing literature describing these organizational innovations, there is a paucity of credible data that reflects systematic measurement and evaluation of such changes. This report not only describes a comprehensive research based restructuring effort in a 720 bed acute-care hospital, but it also describes an outcomes evaluation strategy and associated findings that may serve as a model and a guide for other healthcare institutions.