A Model of Human Decisionmaking in Multiple Process Monitoring Situations

Abstract

It is proposed that human decisionmaking performance in multiple process monitoring situations can be modeled in terms of the detection of process related events and the allocation of attention among processes once events are felt to have occurred. An elementary pattern recognition technique, discriminant analysis, is used to generate estimates of event occurrence probability. A queueing theory framework is then utilized to incorporate these probabilities as well as other task characteristics into the solution of the attention allocation problem. The performance of the model is compared with that of subjects in two experiments.