Verbatim transcriptions of interviews give the impression that nondirective counseling is cold and disinterested. This may seem true of novices trying to inhibit directive remarks, but a successful counselor must show interest in the client by expression, appropriate level of speech, structuring the interviews as co-operative ventures, calmly accepting admissions of faults or guilt, and recognizing and clarifying the client's feelings. (PsycINFO Database Record (c) 2006 APA, all rights reserved)