Integration, segmentalism and the maintenance of quality management systems in the construction industry
- 1 January 1997
- journal article
- research article
- Published by Taylor & Francis in Building Research & Information
- Vol. 25 (1), 36-49
- https://doi.org/10.1080/096132197370598
Abstract
The authors concentrate on the application of the non-technical approach to help to promote an integrative environment for the development of change and innovation, with the primary objective of quality improvement. The case studies suggest that Company A is more segmentalist in nature than Company B which adopts an integrative approach. Les auteurs examinent l'adoption de l'approche non technique dans la création d'un environnement intégratif favorisant l'évolution et l'innovation, et de la, l'amélioration de la qualité. Les études de cas font apparaitre que l'entreprise A est de nature plus segmentaire que l'entreprise B ayant adopté une approche intégrative.Keywords
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