Comparing Two Forms of an E-mail Survey: Embedded vs Attached
Open Access
- 1 January 2000
- journal article
- research article
- Published by SAGE Publications in International Journal of Market Research
- Vol. 42 (1), 1-10
- https://doi.org/10.1177/147078530004200103
Abstract
After this paper reviews the literature on online surveys, it describes an experiment that compares an embedded e-mail survey with an attached e-mail survey. The embedded survey yielded a significantly higher response rate than the attached survey, but there were no differences between the two methods on response speed, number of item omissions, or response bias. Suggestions are offered to future researchers of online surveys.Keywords
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