An Information Processing Analysis of Organization Information Adequacy/Abundance

Abstract

Penley (1982) attempted to clarify the understanding of information adequacy/abundance by examining the relationship between the internal and external systems of an organization and the match between the information processing requirements of a system and its capacity. His model did not consider the effect of communication effectiveness on the relationship. This article expands the model proposed by Penley by considering both the place of communication effectiveness as well as the potential for interactions between communication effectiveness and the internal and external systems of an organization. While support is found for the importance of communication effectiveness in the model, no interactions were found to be significant. In general, the results provide support and expand on Penley's results.