When your Director asked me to speak to the theme of your conference—‘Information Services—the cost, the value and the means’—and I told him that I was quite unable to do so, he readily agreed that I might speak to a subject of my own choosing. This subject is ‘The changing face of management’. I find, however, that I can make one contribution to the subject of the supply of information through specialized library services, and that is on the danger of bogging people down in too much information, of swamping them with too much print and paper. Mr. Herbert Morrison, when he was serving on a committee, once protested against all the paper which had been issued to him in the words: